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Daryl Daley

Daryl Daley

Networks:
Toronto, ON

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Looking for the Right Candidate:

Intermediate to Senior Technical Writer.

Why? ASAP
Category: Jobs : Computer & Software
Posted: 4 weeks ago in Toronto, ON
Description: Intermediate to Senior Technical Writer

FULL TIME - PERM

Our client is seeking a Technical Writer to join the Product Management Team. The
candidate’s primary responsibility will be to develop and maintain user
documentation and technical product training manuals for the software
product. The audience for these products includes customers and partners, as
well as internal professional services’ resources.

Responsibilities:
• Develop and maintain user documentation and technical product
training manuals for the software product.
• Introduce, develop, and maintain online help.
• Assist with preparation of product release documentation.
• Work closely with staff from the Product Management, Engineering,
Quality Assurance, Customer Support, and other functional groups. The
Technical Writer must be proactive in forming these relationships, obtaining
information, and soliciting feedback to define, plan, and complete
assignments according to project schedules.
• Participate in project planning and scheduling by creating project
management documents to identify, implement, and track technical writing
tasks.
• Coordinate documentation development tasks to meet release
milestones.
• Conduct technical interviews with Engineering and other functional
areas.
• Coordinate reviews of documentation and incorporate appropriate
user feedback.
• Adhere to Technical Publications standards and guidelines.
• Manage a project’s output/print schedule to meet release deadlines.

• Participate in Technical Communications activities (style guides,
templates, etc.).

Minimum Requirements:
• Minimum 3 years experience in designing and developing software
product documentation.
• Knowledge and experience with document design and development
principles and processes.
• Superior writing, editing, and communication skills.
• Excellent organizational skills.
• Proficiency in popular desktop publishing tools as well as
Microsoft Office.

Desired Requirements:
• Bachelor’s degree in Technical Communications, English, or related
field, or equivalent experience.
• Experience in completing multiple simultaneous projects.
• Knowledge of appropriate system environments for products to be
documented
• Familiarity with several of the following areas: HTML, SGML, or
XML, HTML help, cross-platform and/or single-source information development,
graphics formats, electronic and print publication.

Product documentation, ReadMe, What’s New, Release Notes, Tech notes
Documentation:
• Development & maintenance of HTML based documentation
• Documentation of product and process requirements for product and all components
• Hands on QA and review
• Content feed for marketing
• Additional Requirements:
• Packaging & validating software and components

** When apply please send your resume in MS Word and your salary expectations
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