Kelly Walton

Kelly Walton

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Tampa Bay, FL

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Looking for the Right Candidate:

Staffing Specialist.

Why? New position
Category: Jobs : Sales & Business Development
Posted: 2 weeks ago in Milwaukee, WI
Description: Staffing Specialist – Key Accounts (Spanish Speaking Preferred)

Responsible For:
Ø Delivering high quality service to key accounts and associates by recruiting and matching skills of associates to the needs of key account positions
Ø Supporting contract utilization efforts by developing and retaining business of key accounts by up-selling, cross-selling and providing outstanding customer service
Ø Performing a variety of administrative tasks that support the overall mission of quality performance and service.

Client Relationship Management: Order Selling and Filling
· Main key account contacts; identify opportunities to cross-sell and up-sell where appropriate
· Conduct key account service calls to drive contract utilization efforts, ensure quality customer service and expand business.
· Office contact for order management e-tools.
· Make key skill telephone sales calls to acquire new business.
· Obtain detailed assignment information from key account and utilize it to provide the right associate.
· Interview and Test applicants using the Predictable Performance System to evaluate their qualifications for assignments.
· Administer the training of temporary employees to upgrade their skills for assignments.
· Final applicant selection to fill key account work orders with qualified temporaries.
· Monitor temporary employee attendance and performance using the phone and Quality Performance Program.
· Develop and maintain a comprehensive database of skilled candidates to fill a diverse range of job orders within various specialty areas. (i.e. IT, Engineering, Accounting and Professional)
· Perform customized orientations for associates to acclimate them to key account business, procedures, and responsibilities.
· Coordinate and schedule interviews with hiring managers and candidates.
· Troubleshoot to resolve the problems or complaints of customers and temporaries.
· Coach and Counsel temporaries to ensure quality performance and job satisfaction.
· Present Manpower's Automated Office Skillware, Ultradex, and Skill Measurement programs to customers in order to secure or maintain their business.
· Present Manpower’s HR consulting services to appropriate customers in order to secure or maintain their business.
Recruiting
· Asks the appropriate questions when taking job orders and receiving order information.
· Comprehend technical/professional job orders.
· Actively participate and/or complete assigned responsibilities of recruiting strategy and recruiting checklist.
· Interview and Test applicants using the Predictable Performance System to evaluate their qualifications for assignments.
· Utilize recruiting tools (i.e. Techbase, internet, Workforce ERP, Ultrasource) to fill open orders rapidly with qualified candidates.
· Analyze resumes accurately.
· Employ diplomacy and discretion when communicating with candidates.
· Record all communication with candidates and hiring managers in established technology tool, as appropriate Prescreen and Interview candidates to evaluate their qualifications utilizing the standard prescreen form.
· Conduct candidate reference checks. Use reference checks to develop additional candidate networking pool.
· Network with candidates by attending job fairs and other recruiting events.
· Assist with advertising
· Make contact with new graduates and placement offices at universities, colleges and technical schools.
· Make contact with user groups and professional societies.
· Coordinate and/or administer pre-employment assessments, as needed.
· Recruit temporary employees to form a pool of applicants for high demand skill areas.
Administrative Support
· Answer telephone to provide desired information for customers and temporaries.
· Maintain customer and temporary employee records to ensure completeness and accuracy. Find and fix errors.
· Check the credit ratings of customers.
· Implement company award programs to recognize the good performance of temporaries.
· Complete the SA16 record to log the week's sales/service activities.
· Key resource for worker compensation and unemployment administration.
· Responsible for applicant registration.

High School diploma or equivalent required; bachelor's degree or equivalent business experience helpful.

We offer all of the advantages you would expect from an industry leader including a competitive salary and comprehensive benefits package including medical, dental, vision, and life insurance, holiday and vacation pay, 401K, stock purchase plan, and much more.

Manpower is an Equal Opportunity Employer (EOE/AA).
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