Munny and Gold FAQ Topics: Introduction | Munny | Gold






Introduction

What is munny?
Munny is the original currency of (fluff)Friends! You can use munny for all of the following:
What is Gold?
Gold is the premium currency of (fluff)Friends! Gold offers all of the following:

Click here to Learn more about Gold and The Golden Bonus, or click here to Purchase Gold



Munny

How do I earn Munny?
There are so many ways to earn munny:
  • By petting other (fluff)Friends - 5 munny per petting
  • By inviting other Facebook friends to adopt a (fluff)Friend - 5 munny for each invite you send, and 25 munny for each friend who accepts
  • By betting on (fluff)Races - payout based on odds - jackpots can be huge!
  • By Challenging other (fluff)Friends to a (fluff)Race Bonus Challenge - 10 munny per win
  • By participating in anonymous surveys - 200 munny signing up, either 100 or 500 per survey
  • By selling Limited Edition items at the Limited Edition Shop - name your own price
  • By exchanging Gold for munny at the Gold Exchange - 10 Gold for 500 munny
How do I earn munny from a (fluff)Race Bonus Challenge?
(fluff)Friends get bored just sitting around on Facebook profiles looking cute all day... they want exercise, and some healthy competition!

With the (fluff)Race Challenge Finder, you can easily find (fluff)Friends who would enjoy a race. When you compete in a Bonus Challenge, everyone is a winner: You either receive 10 munny if you win the challenge, and if you do not win, then you receive a (fluff)Ade Energy Drink to feed your (fluff)Friend. Check out (fluff)Race Bonus Challenges now.
How do I earn munny through petting?
It's simple: If you pet someone else's (fluff)Friend, you receive 5 munny! If someone else pets your (fluff)Friend, you receive 3 munny. Easy as that. Here's an example:

Note that you can only earn munny once per day for petting any particular (fluff)Friend, so you can't just keep petting the same one over and over. The new day begins at Midnight GMT - 4PM in California, and 7PM in Toronto.

Sorry, but you cannot earn munny by petting your own (fluff)Friend. That would be a bit too easy, wouldn't it? :)

Are there limits on how much petting I can do?
Yes - first and foremost, you can only earn munny once per day for petting any particular (fluff)Friend, so it is beneficial to have a wide variety of friends with (fluff)Friends for you to pet!

Also, in order to discourage abuse, we have some limits in place: You can only pet a (fluff)Friend once every 5 seconds, and any particular (fluff)Friend cannot be pet more than 5000 times in 30 days.
How do I earn munny through surveys?
You can earn even more munny by participating in brief, anonymous surveys! (fluff)Friends has partnered with Peanut Labs to help connect market researchers with users like you. All your information is kept completely confidential. You will earn 200 munny simply for signing up, and 500 muuny for each survey you complete. There is no limit to how many surveys you may take, although surveys are only available on an as-needed basis... you can check back any time to see if there are any available.
How do I sign up to take surveys?
Just click the large "EARN MUNNY" button above to get started.

Once you have entered some basic information information, you will be informed when you have been selected to take a survey. You can also click the "Surveys" link at to top to check at any time whether a survey is available for you.
What if I do not live in the US, Canada, or the UK?
Unfortunately, our survey provider, Peanut Labs, does not support surveys for users in any countries other than the US, Canada, and the UK.

In the meantime, remember that you can always earn munny through petting, and rest assured that we are working on developing features that will benefit (fluff)Friends in any country.
What if no surveys are available?
Surveys become available on an as-needed basis by market researchers and our partner, Peanut Labs. Surveys should be available roughly once every week or two, so you can check back whenever you like by just clicking the "Surveys" link at the top of every page. Also, if a survey becomes available that we think is a good match for you, we may e-mail you to let you know.

What if I don't qualify for a survey?
Surveys are targeted towards specific groups and demographics, so you will be informed whenever there is a survey available that you MAY be qualified for. However, that does not guarantee that you WILL be qualified.

Here is how the process works: When a survey is available that you may be qualified for, you will be taken outside of Facebook on to an external page and asked a few preliminary questions to determine whether or not you are qualified for this survey. If you are not qualified, after a short number of questions, you will be cut-off and told that you are not qualified. However, don't lose heart: Even if you are not qualified, you will still earn 100 munny simply for trying!

Note that you will only receive 100 munny if you have started taking the survey on the separate window outside of Facebook and then, at some later point, you get disqualified. You will not receive 100 munny if you are disqualified simply during the 1-3 questions within the (fluff)Friends survey box (without going to a separate page) - those questions are to determine whether or not you are eligible to be taken to a separate window and start taking the survey. Hope that makes sense - there should be enough surveys that you are qualified for that, in general, you will be able to go to an external page and receive either the 500 munny for completing the survey, or the 100 munny for participating and getting disqualified.

New surveys are released frequently, so it's best to check back often. Click here or the big "EARN MUNNY" button at the top of check if there are any new surveys.
The survey page is completely broken or blank.
The surveys have been tested to work, but may occasionally experience a small period of downtime. In these situations, one approach that worked is to wait a minute, and then try refreshing the page. Also, attempting to take the survey on a different browser (IE instead of Firefox, and vice versa) may resolve the situation.

If you experience repeated errors and nothing will resolve it, please write in and let us know in as much detail as possible exactly what is occurring.

Also, see the note below about surveys only being available for users residing within the US. If you are visiting (fluff)Friends from a different country, it is possible that you may experience errors.
I entered some information incorrectly in the initial survey and want to change it. How can I go back?
Again, this is unfortunately out of our hands. Our survey provider, Peanut Labs, does not currently allow users to go back and change any of their initial demographic information. They are working to resolve this, so hopefully it will be fixed in the coming weeks.

If you entered your e-mail address incorrectly and are worried that you will not receive notifications when new surveys are available, don't forget that you may always click here or Surveys link in the "Munny & Gold" menu at the top to see if there are new surveys. Most surveys run for a few days, so as long as you check back from time to time, it is unlikely that you will miss out. Let us know if you have any specific concerns and we will do our best to resolve them.
Can I purchase munny with real money?
Yes, but not directly. If you would like to purchase munny, you may purchase Gold and then easily exchange your Gold for munny at the Gold Exchange.



Gold

How can I get Gold?
If you enjoy (fluff)Friends and want access to extra special items and features, there is a premium currency, Gold!

Gold is available for purchase directly from (fluff)Friends. Transactions are made via PayPal in US Dollars at a price of $1.00 for each 10 Gold. Click here to purchase Gold

A PayPal account is not required - you may also use any major Credit Card or Bank Card. PayPal guarantees all financial transactions are secure. None of your financial information is shared with (fluff)Friends or any third party.

NEW! There are now more ways to get Gold! In addition to purchasing Gold, you can also try out offers for a wide variety of products and services to earn more Gold! Check out the new ways to get Gold

With Gold, you can shop at the Golden (fluff)Shop, which includes every adoptable (fluff)Friend as a resizable MegaMini, as well as some unique Habitats and Decorations. You may also exchange Gold for Special Bonus Points at the Special Bonus Shop, or exchange Gold for munny at the Gold Exchange.

If you do not wish to or you are unable to spend real money, but you still would like to get some Gold, you can enter the queue to trade your munny for another user's Gold at the Gold Exchange. You can also sell Limited Edition items for Gold at the Limited Edition Shop, or make a request to trade with other users in the (fluff)Forum.

NEW! Now you can also give and receive Gold as a Gift.
What is the Golden Bonus?
The current Golden Bonus is... Parrots and Peacocks! Choose from four fluffy varieties:

(surf) Parrot

The (surf) parrot is a happy, giggly fluff. He loves to flit around pretending he doesn't hear what people are saying, only to repeat it later at the most inopportune time. He doesn't like to be stereotyped (not always a fan of crackers, for example) but doesn't mind being the center of attention. His sense of humor is unparalleled, and he is universally liked by (fluffs) and non(fluffs) alike.

Visit the Official (fluff)Friends Gold Store
(turf) Parrot

(turf) Parrot is a moody (fluff) who gets tired of being used as a prop for pirates. He is a deep thinker, an intellectual and feels it's time to have a voice in (fluff)society. When not reading Shakespeare and Chaucer, he can be found in the crow's nest singing old country tunes. Loudly.

Visit the Official (fluff)Friends Gold Store
(spring) Parrot

(spring) Peacock is a (fluff)diva. Plain and simple. She is beautiful, and she knows it. She's also sweet enough that her personality makes her self-confidence endearing and not a character flaw. When she's not walking around showing off her gorgeous feathers, she enjoys shopping at high-end boutiques and taking in the occasion (fluff)fashion show. If you ever want to be caught up on the latest and the greatest in (fluff)style, look no further than (spring) Peacock.

Visit the Official (fluff)Friends Gold Store
(autumn) Peacock

Unlike his snooty sister, (autumn) Peacock is quite the prankster. He enjoys stealing make-up from the girls, putting "kick-me" signs on unsuspecting (fluffs) and is always the center of attention. He believes that any publicity is good publicity, and often goes above and beyond the call of crazy to make his presence known.

Visit the Official (fluff)Friends Gold Store
How can I get a MegaMini (golden) Favorite?
For each 50 Gold you purchase, you will receive one Golden Ticket. You can trade in your Golden Ticket at the Gold Store for the (golden) Fluff of your choice.

In addition, when you trade in your Golden Ticket, you will also receive a key to unlock the ability to adopt it as your Big Fluff! (limit 1 key per Fluff per person - Learn More)

A MegaMini (golden) Favorite cannot be purchased from either the regular (fluff)Shop or the Golden (fluff)Shop... the only way to get a MegaMini (golden) Favorite is to trade in a Golden Ticket at the Gold Store There is no limit on the number of Golden Tickets and Golden Bonuses you may receive, although the Bonus items will change from time to time.
     
Can I put a Golden Ticket in my Habitat, as a Decoration?
Go right ahead! =D The primary purpose of the Golden Ticket is to trade it in for the Golden Bonus of your choice. However, if you'd like to ponder your choice for a while, you can feel free to place it in your Habitat just like any Decoration.

Please note: If your Golden Ticket is in your Habitat, you will need to remove it before you can trade it in for a Golden Bonus MegaMini.
Can I give a Golden Ticket as a Gift?
Absolutely!

When you give someone a Golden Ticket, they will be able to trade it in at the Gold Store just the same as if they purchased it themselves - which means that in addition to receiving the MegaMini Golden Bonus of their choice, they will also receive a key to unlock the ability to adopt that Golden Bonus as their Big Fluff. (limit 1 key per person - Learn More)
Does this mean I have to pay to use (fluff)Friends?
Absolutely not.

(fluff)Friends is a completely free application where you may adopt a pet, earn munny, shop at the (fluff)Shop, bet on (fluff)Races, give gifts, and much more - All For Free

For those who are willing and able to purchase Gold, this is simply a new currency that allows access to some of the coolest fluffy stuff without worrying about contests, having lots of Facebook friends, etc... Gold rewards the people who really enjoy (fluff)Friends and want a more direct way to get some special and unique items.

Don't worry - if you do not wish to or you are unable to purchase Gold, that's absolutely not a problem ^__^ The primary Goal of (fluff)Friends is to provide the most enjoyable and fluffy experience possible for everyone Whether Or Not you purchase Gold. While we are grateful and would like to reward the folks who do purchase Gold, we are passionately committed to users who do not wish to or are unable to purchase Gold.

As always, there will continue being new items, features, and functionality for all users to enjoy!

Where does the money go?
Buying Gold is a way to support (fluff)Friends - your contributions will help fund the developers, artists, customer support, and server costs to ensure that (fluff)Friends can continue to grow and thrive.

However, we believe all companies should donate to charity, so 10% of all Gold purchases will be donated to help ensure that the world our children inherit will be home to elephants, tigers, giant pandas, whales and other endangered wildlife species.

To purchase Gold, visit the Official (fluff)Friends Gold Store

More Help

I need Help!
The (fluff)Forum is the place where (fluff)Friends owners can post questions, and other fluff owners can help out. It is the best, fastest way to get answers to your questions. Go there now!

If you are experiencing a problem that requires the (fluff)Friends developers to look into it, you can contact us directly by visiting the help for (fluff)Friends page. Although we cannot respond to every inquiry, we read each individual message, and thank you for taking the time to send us your feedback and suggestions. If the issue you're experiencing is unique or requires further investigation, we will contact you.