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Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards

Patrick O'Keefe
 
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Every day, millions of users log on to their favorite online forums and inter­act with others to get advice and discuss everything from the latest news and trends to their hobbies to their professions to whatever else strikes their fancy. Admin­istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running f... (show more)

Every day, millions of users log on to their favorite online forums and inter­act with others to get advice and discuss everything from the latest news and trends to their hobbies to their professions to whatever else strikes their fancy. Admin­istrators have to lead these communities, deal with difficult users, and choose moderators. Legal constraints, spammers, and technical issues can turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure. Patrick O'Keefe has spent years developing and managing online communities. Now, he shows readers how to make the right decisions about every aspect of their forums, including:

choosing a name and domain name * picking the right software * deciding on user options like avatars and private messaging * setting guidelines and dealing with violators * ensuring that posts stay on topic * settling online disputes among users * involving their users and keeping the site interesting Managing Online Forums is the one book that shows site owners and admini­stra­tors how to create a safe and entertaining community that users will return to again and again. (show less)

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Reviews (See all 1) Write a reviewfor this

  • Ray Ray Angel

    Patrick does a great job breaking down everything you need to know to best manage your online community. Patrick gave me a thanks in the book and sent me an autographed copy and this is the ONLY book that sits on my desk.

     
     
    by Ray Ray Angel on Apr 27, 2009 at 08:27AM

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