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Service Matters
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| Url: | http://www.gusstrand.com/service/ |
| Author(s): | Facebook User |
| Language: | English |
| Tags: | customer service, service |
| Description: | Service matters to me. I'm your customer. My family shops in your stores, uses your services and is just like so many other families that do the same. Recently I found myself pondering how simple service is, but how difficult it seems to be to deliver. After sixteen years of a career trying to instill a service mentality in to managers and frontline employees in various retail and contact center organizations, I've decided to write, rant and place my thoughts in a central place. Apparently you have found that place. |
| Ratings | Not rated yet. |
| Popularity: | 3 Followers |
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