Time for a confession: delivering effective communications is one of things that keeps me awake at night sometimes. Effective research and evaluation has to be a pre-requisite for evidence-based communications. But sometimes I think it’s important...

An important part of managing the impact of social media on an organisation is having an effective social media policy for staff. A good policy helps staff understand what they can and can’t do with social media at work, as well as helping protect the...

Today I’m chairing and speaking at Connected Nottingham’s “Social Media for the Public Sector” conference. Speakers include Caron Lyon (PCM Creative), Mark Payne (West Midlands Police) and yours truly. You can watch the event through the live...

I’ve just realised I hadn’t got around to posting here about my new job, despite telling people a bit about it earlier this month on Twitter and Facebook. Until recently I headed up the marketing, web and graphic design teams at Medway Council –...

A little while back I wrote a blog post about the Chartered Institute of Public Relations elections for president elect 2010. I’m backing Paul Mylrea MCIPR, Director of Communications for the Department for International Development in his bid to lead...